Understand your lease. Navigate your tenancy.

A better tenant-management conversation starts with understanding the document that governs it. Tenant University explains common commercial lease concepts and shows you how to locate the answers in your own agreement.

The lease leads every conversation.

Your executed lease and amendments govern, subject to applicable law. These lessons, website summaries, portal messages, and routine staff conversations do not rewrite those terms. When you contact AUM, bring the relevant section and the facts behind your question.

Start here: Your lease as the source.

Learn how to gather the complete document set, distinguish general guidance from an actual obligation, and ask a question that can be reviewed against the lease.

Understand the financial terms.

Learn key definitions, commencement and rent dates, CAM reconciliation, caps, exclusions, allocation methods, and the difference between an estimate and a final statement.

Understand day-to-day responsibilities.

Work through landlord-versus-tenant duties, insurance documentation, HVAC maintenance, and the distinction between arranging work and being responsible for its cost.

Understand the consequences.

Learn what a personal guaranty can mean, why default notices matter, how contractual remedies differ from permission to act immediately, and why deadlines and formal notices need attention.

Put the lesson to work.

Each core lesson includes an example, a document check, and a question to bring to AUM. Examples use invented facts for teaching; they are not interpretations of your lease. You do not need to submit a quiz or agree that a charge is correct to read the material.

Continue with practical guides.

The move-in, service request, portal access, visitor access, and records guides remain available as a companion reference library. Property instructions must be read alongside the lease and applicable law.